Training Module: Greeting Clients at the Front Desk by Joe Cignetti

Objective: Create a warm, professional, and reassuring first impression that sets the tone for an exceptional salon experience.   Why First Impressions Matter The moment a client walks into the salon, they begin forming their opinion—not just about their stylist, but about the whole business. A friendly, confident, and caring greeting helps your client feel […]

How to Look After Your Salon Professional Hair Dryer by Joe Cignetti

Your salon hair dryer is one of the hardest-working tools in the salon, used every day to style, finish, and perfect client looks. Proper maintenance not only extends the life of your dryer but also ensures consistent performance, safety, and client satisfaction. Below is a comprehensive guide to keeping your salon dryer in top condition. […]

Scissor Maintenance by Joe Cignetti

  Looking after your tools of trade is important, so we’ve complied some effective ways to maintain your scissors.   After each use, clean your scissors to remove hair, dirt, and moisture. Wipe them down with a soft, dry cloth. Once a week, give your scissors a thorough cleaning with warm water and mild soap. […]

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